Telecommunications

Faculty of Economics, Communication and IT Customer-support Service - The Role in Telecom-Customer Relationships A Qualitative Study of Telecom Sector Muhammad Ghazanfar Ali & Khalid Hashmi Spring 2012 develop of championship Administration Master Thesis Supervisor: Inger Roos  mention We would like to pay Special thank to all those people who actually inspire and help us to complete this dissertation We would like to give special give give convey to our supervisor professor Inger Roos who actually help and encourage us to complete our thesis on time and we truly wishinged her approval and suggestion throughout this thesis. Her quick response had been provided and permitted us to gathered data on time and we would not be capable to complete this thesis quickly and efficiently without her support. We argon also very thankful to TeliaSonera Mr. Thomas Clarqvist Karlstad and Cathrine Jonsson, Sales motorbus for all Telia Shops, who give us their valuabl e time, support and allowed us to conduct our audience with them and provided us a data that really help us in this thesis. We really appreciate and thank to Karlstad University Students, who supported as well as share their experiences during call into question and collected the rich data which really help us in this thesis. Our deepest gratitude goes to our family specially our be cacoethesd parents for their greatest support and fill in throughout our studies and we must say that completion of this thesis was toughened without their prayers and support. Finally we thanks to Karlstad University by providing us this opportunity and tooshie up us by such a halcyon melody during our studies. _________________________ Muhammad Ghazanfar Ali _________________ Khalid Hashmi i Abstract From the past few years in Sweden telecommunication phone line has been altered. Earlier when telecom industry was dominant in the merchandise but without delay it is transformed in to more private-enterprise(a) market wi! th further competitors and provides...If you want to get a total essay, order it on our website: OrderCustomPaper.com

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